Artificial Intelligence Portal

Artificial Intelligence Portal is an online resource that helps people find and use information about Artificial Intelligence. It features profiles of state-level AI policies, along with intergovernmental organisations and multistakeholder initiatives. The Portal is updated regularly to reflect new developments.

AI portals are designed to be self-optimizing, leveraging machine learning algorithms to monitor visitor data and feedback in real-time. This allows AI systems to make adjustments to website content and layout to ensure that visitors are getting the best possible experience.

Navigate the AI Ecosystem

For example, the popular sci-fi game Portal — in which the player controls Chell from a first-person perspective as she navigates through a series of test chambers — leverages a combination of computer vision and natural language processing to support blind and low vision players. This technology identifies and labels elements on the screen by shape, color, and semantic meaning and feeds this information to the user’s screen-reading platform (e.g., “red rectangular button labeled ‘submit’”).

In the field of pharma, AI can help customers navigate their healthcare provider’s product catalog, complete forms online, and access relevant resources. It can also guide them through processes such as eligibility verification and navigating claim statuses and prior authorization requests.

For employees, an AI-based feature on MetLife’s intranet, Future Work, acts as a virtual assistant that provides quick, clear answers to frequently asked questions. This has cut down on the amount of time staff spend waiting in support queues and searching for answers, allowing them to focus more on high-value work.